amoCRM setup

The screenshots show the Russian interface.

Connecting the integration

1. Complete the form to link your AssistBot account to an amoCRM pipeline. Please note that

service information and further instructions will be sent to the WhatsApp number

you enter in the corresponding field

2. Using your account credentials (the username and password you created in the previous step), follow the link https://lk.assistbot.ru/ and sign in to your account dashboard. Click “Force QR request” and link the WhatsApp number you are connecting: open the app on your smartphone, select “Linked devices” and scan the QR code displayed on screen

2-1. If you selected Telegram as your messenger in step 1, you will see this form:

Click the link. In this case, the code will arrive in Telegram at the number you specified in step 1 as the number to connect to the bot.

This completes the integration setup. Incoming inquiries will arrive in amoCRM, and you

will be able to chat directly from deals. You can also chat with

customers from the bot's chat window.

Additional settings

You can start or continue a conversation with a contact from a deal:

In step 1 of the connection process, you linked an external channel to an amoCRM pipeline. To change the link, go to settings. Select the required pipeline and enter the token for the account to link:

You can find the token in your AssistBot account profile:

You can use the integration in pipeline triggers and Salesbot workflows.

Find the widget using search and add it to the trigger

In Salesbot settings, select the channel for sending messages:

This section controls whether incoming messages create new deals

Using special characters in the message, you can

– send buttons (a survey) for recipients to select answers, and configure the bot's responses to the selected option (WhatsApp only)

– send an SMS message in parallel

– mark the message as a template for later response analysis exports

For more information on configuring these templates, please contact our support team

Pricing

The first 3 days are free (all features, excluding message charges)

WhatsApp or Telegram (phone number based)

Prices are shown for the United States in USD. Choose a country and currency to convert prices. Exchange rate as of 2026-10-22. Frankfurter.

35.44 USD per month per account

With a review discount — 23.83 USD per month

The plan includes:

Connection of 1 WhatsApp or Telegram number. Additional numbers require additional accounts, with discounts starting from the second account
Start a conversation
Working with Salesbot and Digital Pipeline
Send and receive files
Select a pipeline
Unlimited conversations
Blocklist
File storage in amoCRM deals
Group chats
Web messenger
Message reactions
Buttons (WhatsApp)