Standard features
- Chat from the deal record
- Open Channels and chats
- Link conversations to contacts
- Message history in the CRM
CRM and messengers in one window: conversations from deals, Open Channels and campaigns for the whole team in WhatsApp, Telegram and MAX.
The core features everyone offers, plus what makes AssistBot stand out.
WhatsApp, Telegram and MAX without switching apps or copying data manually.
Connect one or more messengers — every conversation stays in Bitrix24.
and Open Channels
Incoming messages reach Bitrix24, automatically creating a deal or linking to an existing one.
Reply to customers from a deal record or through Open Channels — the full conversation history stays in the CRM.
The integration is part of the AssistBot ecosystem and has no separate charge
Prices are shown for the United States in USD. Choose a country and currency to convert prices. Exchange rate as of 2026-10-22. Frankfurter.
when using other AssistBot products
Yes. The Bitrix24 integration is free when you use other AssistBot products, such as YCLIENTS. You pay only for the main product and connected channels.
WhatsApp, Telegram and MAX. Connect one channel or all three — every conversation will be available in Bitrix24.
Yes. Incoming messages reach Open Channels and deal records, and managers reply through the familiar Bitrix24 interface.
Yes. AssistBot lets you start a conversation from your WhatsApp, Telegram or MAX number, from a deal or contact record.
No. There is no separate integration plan; it is included when using other AssistBot products.
The Bitrix24 integration is free as an add-on to other AssistBot products. You need an active plan for a main product; ask your account manager about the terms.
Yes. The AssistBot team helps configure the integration, Open Channels, access permissions and communication channels.
You can connect AssistBot alongside your current integration for testing or replace it. There is no need to transfer conversation history.